Wednesday, April 8, 2009

Service

Three short stories to make you think.

SLOW.
Going through the official health system,
getting to a cardiologist would be a matter
of waiting three to four months.

SLOW AND THEN FASTER
Once there was a dry cleaner where it took
three and four weeks to get your clothes
back.
Then a competitor started, and suddenly it
only took a few days.

FAST
Late Monday night I ordered some labels
on the internet. Tuesday those labels were
printed and sent out by regular mail.
Wednesday morning they were in my postbox.
Less than 36 hours.

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